How do I return an item?

We offer our customers a 45-Day Money Back Guarantee on items purchased in our online store. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once the item is received and we have verified that the above terms have been met, we will issue a refund minus the original shipping and where applicable expediting cost.

Please Note: We will not accept items returned via COD. Any costs incurred to return items will be at your own expense. We are also not responsible for returned items lost in the mail. To protect your item during shipping, we recommend you use a trackable shipping service and purchase shipping insurance.

Contact us at orders@namesjewelry.com